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I recently bought a Convertible Mustang from Duman's, within 3 days I noticed that the roof was rubbing the rear seat when retracted. Looking closer I found the main support assembly badly bent.

This could be seen without removing any panels, if you know what to look for. I found this problem quickly and would have expected any reasonable garage to do the same! I immediately reported the problem back to Duman's but they had no interest at all in helping. I was left standing around in the garage, waiting for sales staff, junior manager and senior manager.......they just denied all responsibility, with no interest in customer care or reputation.

This was shoddy preparation of the car, shoddy customer service and shoddy interest. They have my money and now do not care.......BEWARE!!!!!!!

Monetary Loss: $1700.

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Anonymous
Suffolk, Virginia, United States #1097884

Were you afforded a test drive, or a chance to check the car out? What year is the car?

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